Pre-Order & Place on order Policy

Pre-order

  • Please note the ETA provided is just an estimate, it can occasionally be further delayed.
  • If you place pre-order items and non pre-order items in the same order. The whole order will be sent together after all your pre-order items are arrived, so any non pre-order items that you want beforehand have to be made as a separate order. If you have already ordered and would like your non pre-order items sent earlier, we require a second shipping payment.
  • We will email to update any changes of ETA of your pre-order items. During this period, you are welcomed to make any changes to your order. Please contact: support@boardgamemaster.com.au if you want to do so.
  • If you cannot find what you are interested in Board Game Master, please email us: support@boardgamemaster.com.au to inquire! We are happy to check with all our suppliers for you!

 

Place on order

  • Please note that Place-on-Order items do need 5-7 days to dispatch. In most cases, we could order the products from suppliers unless suppliers have not updated their SKU in their website in time. We would notify you if the place-on-order products are not available. 
  • The whole order is sent together, so any non place-on-order items that you want to be dispatched beforehand have to be made as a separate order. If you have already ordered and would like your non place-on-order items sent earlier, we require a second shipping payment.